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Terms and Conditions

These terms and conditions form the contract and agreement for all purchases and transactions entered into for the provision of goods and/or services by Time Service Holding to the Customer.

By creating an account and placing an order for any product and/or service at our website you agree to the following terms and conditions of sale and use of our website. These terms and conditions are subject to change at any time, without prior written notice. Please read this information carefully each time before ordering with us. 


1. Definitions

In this Agreement:

1.1 “Time One” and “Time Service Holding” refers to Time Service Holding PTY LTD of 15-17 Beresford Avenue, Greenacre, NSW 2190;

1.2 “Agreement” refers to this agreement on this webpage.

1.3 “Account” means any account which is opened on this website.

1.4 “Customer” means any person, company, business or entity who requires goods and services from Time Service Holding.

1.5 “Goods” means any goods and items supplied by Time Service Holding.

1.6 “Services” means any services and amenities supplied by Time Service Holding.

1.7 “Order” refers to any order made on this webpage.

1.8 “GST” is an abbreviation of Goods Sales Tax as defined in the A New Tax System (Goods and Services Tax) Act 1999

1.9 “Website” refers to all material contained on 

1.10  “Australian Consumer Law” refers to the national consumer law framework as prescribed by the Council of Australian Governments.

1.11  “Fair Trading Act” refers to the Fair Trading Act 1987 (NSW)

1.12  “Competition and Consumer Act” refers to the Competition and Consumer Act 2010 (Cth)


2. Registering an Account

All Customers of Time Service Holding are required to register an account to make an order on the website or to access other particular areas of the website. By registering an account, you agree that you are at least over the age of eighteen (18) years of age and possess the legal capacity to enter into and use this website in accordance with the terms and conditions of this Agreement. 


3. Our Agreement

3.1 Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this Agreement and is void, unless confirmed in writing by Time Service Holding. Furthermore, the Customer acknowledges that any representation, warranty or promise made by an agent or employee of Time Service Holding in relation to the goods and/or service sold by Time Service Holding is non-binding, other than as contained in these terms and conditions or in writing Time Service Holding.

3.2 A written quotation provided by an agent or representative of Time Service Holding to a Customer in relation to the supply of goods and/or services is:

3.2.1 deemed as an invitation to treat only;

3.2.2 valid for thirty (30) days from the date the quotation is made unless the quotation has been withdrawn by Time Service Holding in writing;

3.2.3 is bound by and made in accordance with these terms and conditions. An agreement shall be deemed to be accepted by Time Service Holding when Time Service Holding confirms its acceptance of such offer in writing or by delivery of goods to the customer.

3.3 Time Service Holding is under no obligation to consider or accept any offers from any Customer. All offers from Customers are bound and subject to these terms and conditions on this Agreement. 

3.4 All price quotations provided by Time Service Holding to the Customer for the supply of goods and/or services exclude GST and other taxes and duties payable unless stated otherwise in writing. 


4. Payment

4.1 An order for goods and/or services is not binding upon Time Service Holding until it is accepted and approved by Time Service Holding. Time Service Holding must receive full payment with cleared funds before it will accept, approve and process an order. Bank advice remittance, cash deposit receipts or cheques are not acceptable proofs of payment unless the funds have entered into Time Service Holding’s bank account

4.2 Upon written notice to the Customer Time Service Holding may revoke or amend these payment terms and conditions for an order.
4.3 Credit card payments over $10,000 will incur a 2% surcharge (Mastercard and VISA only, AMEX not accepted)


5. Customer Acknowledgement

In all dealings relating to the provision of goods and/or services by Time Service Holding, the Customer agrees and acknowledges:

5.1 it has not relied on any representation, advice, recommendation, information or assistance provided Time Service Holding or any employee or agent of Time Service Holding in relation to the sale of goods and/or services or the use or application of such goods or services;

5.2 it is solely responsible for determining and deciding that the good and/or service provided by Time Service Holding is suitable for the Customer’s use or any other anticipated use by the Customer, whether or not such use is known by Time Service Holding;

5.3 the images, representation and description of goods provided in a quotation or catalogue is given solely for the purpose and by way of identification. The description does not constitute additional promises, additional terms or a contract of sale;

5.4 the representation and listed price of a good and/or service on this website is subject to constant change;

5.5 that upon requests by Time Service Holding, the Customer must provide their further particulars and details relating to:

5.5.1 their Australian Business Number;

5.5.2 the order number, quantity and model of an order;

5.5.3 the postage or delivery address;

5.5.4 the insurance details; or

5.5.5 the finance details of an order.

5.6 that upon any deposit being paid and received by Time Service Holding then the good(s) will only be held for a maximum of six (6) weeks, at Time Service Holding’s premise or warehouse, from the date of order. Should the Customer require the good(s) to be held any longer Time Service Holding, then a 10% charge of the total purchase price will incurred upon the final order increasing on a recurring basis per week until the goods are ready to be picked up or dispatched. 


6. Passing of Goods

Until Time Service Holding receives full payment of cleared funds for goods and/or services from the Customer in relation to an order, or the Customer has an outstanding amount of moneys owed Time Service Holding then:

6.1.1 the title and property in the goods provided by Time Service Holding remains vested in Time Service Holding and does not onto the Customer. In the event the good(s) are delivered to the Customer, then the good(s) are to be held by the Customer as fiduciary bailee for Time Service Holding and the Customer has no title to the said goods. 

6.1. Time Service Holding reserves the right to repossess any good(s) which is held in possession or on the Customer’s premises. All costs incurred against Time Service Holding in repossessing the good(s) is payable by the Customer. 


7. Delivery Policy

7.1 Time Service Holding may provide delivery for a Customer’s order and subsequently provide an estimated date of delivery. The estimated date of delivery is only to be treated as an indicator to when the order would arrive at the delivery address. Time Service Holding is not liable for any commercial loss or damages due to delays to the date of delivery. Time Service Holding will provide all attempts to meet the estimated date of delivery.

7.2 Time Service Holding is only obligated to deliver a Customer’s order to the kerbside or street level of a delivery address. Additional delivery charges will be incurred to the Customer if further delivery work is required. Customers must also provide reasonable notice prior to any request for additional delivery work, to which Time Service Holding may refuse at any time.

7.3 Additional charges may be incurred on a Customer’s order following the first delivery attempt. 


8. Returns Policy

8.1 Should any problems arise from a purchased good(s), such that they do not comply with relevant specifications or the description of the actual product, then the Customer must provide written notice to Time Service Holding within seven (7) days of delivery or pick-up. The purchased good(s) are deemed to have been received in good working order and good condition following seven (7) days of delivery or pickup of the good(s).

8.2 In the event which Time Service Holding accepts a return of good(s) from the Customer, then:

8.2.1  the Customer is liable for a restocking fee of no less than 20% of the invoiced value of the good(s);

8.2.2 the Customer is liable for all costs relating to the delivery and return of a good(s) back to Time Service Holding’s premises or warehouse;

8.2.3 the Customer is liable for all costs relating to the delivery and return of a good(s) back to the manufacturer, should the good(s) be required to be returned to the manufacturer. 

8.3 Time Service Holding may accept the return of good(s) for credit. The credit will expire after three (3) months from the date the first sale or order was made for the returned good(s). 

8.4 The Customer is not entitled to any returns or costs from Time Service Holding in the event that any good(s) are damaged during the good(s)’s assembly, installation or removal.


9. Risk and Insurance

The Customer is responsible for all risks and insurance upon the good(s) being dispatched from the premises of Time Service Holding or from the warehouse Time Service Holding or other place where the goods may be situated. The Customer assumes all risk and liability for theft, loss, damage or injury to persons or to property arising out of the delivery of the good or their use and possession.


10. Modification or Cancellation of Orders

No modification, cancellation or deferment of orders (such as changing item(s)/good(s)) can occur after your order has been approved by Time Service Holding unless written consent has been provided by Time Service Holding. In the event Time Service Holding does provide written consent for a modification, cancellation or deferment of a Customer’s order, then the Customer is liable for all losses and fees incurred for the order’s modification, cancellation or deferment. This may include, and not be limited to, a loss of profits and a restocking fee of no less than 20% of the invoiced value of the order.


11. Pricing and Typographical Errors

11.1 The Customer acknowledges that a good and/or service may be listed incorrectly or information relating to a good and/or service is displayed incorrectly due to typographical errors. Time Service Holding shall have the right to deny, cancel or refund any Customer orders placed on goods and/or services listed with typographical errors. 

11.2 Further to Clause 11.1, Time Service Holding continues to have the right to deny, cancel or refund any Customer order even if the Customer has provided payment or have had their credit card charged in relation to the purchase of the good and/or service.

11.3 In relation to Clause 11.2, Time Service Holding would provide an immediate refund of money for Customers who have had their orders cancelled due to typographical errors. 


12. Financing

12.1 By creating an account or by being a Customer of Time Service Holding, you abide by this Agreement. Time Service Holding reserves all rights to terminate and cancel your account: 

12.1.1 if it is determined that the information you provided is false or misleading;

12.1.2 this Agreement has been violated or other violations has been determined by Time Service Holding;

12.1. Time Service Holding has suspicion the Customer is engaging in fraudulent activity.

12.2 This website, our financing pamphlets or our financing documentation may include statements concerning future financial conditions and future economic performance that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties. You rely on these statements at your own risk.

12.3 Further terms and conditions apply to Time Service Holding Finance products and services, which are written on our financial documents and agreements. 


13. Limitation of Liability

13.1 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law, the Fair Trading Act, Schedule 2 of the Competition and Consumer Act or any other applicable law that cannot be excluded, restricted or modified by agreement.

13.2 To the fullest extent permitted by law, the liability of Time Service Holding for a breach of a non-excludable guarantee referred above is limited, at Time Service Holding option, to the following:

13.3 a replacement of the good or the supply of an equivalent good;

13.4 the repair of the faulty good;

13.5 payment of the costs of replacing the good or of obtaining equivalent goods; or

13.6 a refund of the good;


14. Warranty

Time Service Holding warranty policy is subject to the following terms:

14.1.1 Warranty would not be provided if the customer has or there is evidence the customer has attempted repair or altered the good(s) without prior authorization of Time Service Holding

14.1.2 Warranty would not be provided if the customer has not or there is evidence the customer has not used and maintained the good(s) in accordance with the manufacturer’s recommendation and instruction. 

14.1.3 Provided on the basis that certain goods may have a variance in acceptable craftsmanship, it is to the discretion of Time Service Holding to replace or repair any goods to remedy any failures due to faulty workmanship or materials.

14.1.4 Unless the Customer provides proper and full details on the warranty form as to the defect of the good, Time Service Holding is not obliged to repair or replace goods or remedy any failure due to faulty workmanship or materials

14.1.5 Time Service Holding is not responsible for any warranties given in respect of plant and equipment. The manufacturer of the plant and equipment is responsible for such warranties.

14.1.6 the Customer acknowledges the provisions of any Act or law, (including but not limited to the Trade Practices Act 1974) implying terms and conditions and warranties or any other terms and conditions of warranties which might otherwise apply to or arise out of the agreement between Time Service Holding and the Customer in relation to the goods, are hereby expressly excluded to the full extent permitted by law;

14.1.7 In the event Time Service Holding provides repairs and warranties to the good(s), the Customer must provide Time Service Holding with access to the goods for the purpose for the purposes of inspection and repairs


15. Jurisdiction

These Terms are governed by and must be construed in accordance with the laws of the State of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.


16. Severability

Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision.


17. Miscellaneous

17.1 Failure to enforce any of these terms in this Agreement does not waiver any of Time Service Holding rights.

17.2 Notices to either parties in this Agreement must be personally delivered or sent by in writing to the registered mail to the party’s registered office.  


18. Contact Us

If you have questions or queries about our website, our Terms and Conditions, or our Privacy Policy, please contact us.

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